One Delivery Reviews

One delivery lakes - ordered food never arrived. They took my money, I have been chasing it up for months now and they still have not given my money back! Shocked at the service, please stay clear of this scam.

It would be quicker to fly to another country to get your food! ??

ALWFULL SERVICE ????
Disgusted with the staff, and service. Ordered as a treat for me and my 9 year old, order never came, so phoned up, staff was rude, and said I could only have a credit note for next time, No WAY, money back now of I'll go to the papers, stay clear, ????

Crap service they charge you more than mcdonalds for the same food avoid

Ordered food for my birthday. They took the money, nothing turned up. Waited 3 hours. Had to phone them up today to get my refund> not even an apology. They better refund me or there will be a fraud case as i have all the evidence. I cannot believe they treated me like this. Thanks for ruining my birthday.

Run from this company never I will do order with this one delivery is the most bad ever delivery from my life...
Cold food mising items...
For 1 meal big mac medium 22 pounds avoid this company
Also the driver eating from my chips I see him...
Save your money and your time
You dont get refund for the mising items do not order from there better teck a taxi will be more cheap

Waited 2 hrs for meal when it arrived my main meal was missing. Phoned the restaurant and they said they would cook it again. Waited another 2 hrs and still no meal. Phoned one delivery and got very rude guy on the phone that said it had been delivered twice Which is crap definitely won't be using them again no meal and no refund absolutely shocking way to treat customer's.

Absolutely horrendous! Two hours for delivery from an order from China Town Aberdeen! Part of the order not delivered, spoke with China Town directly and told they would deliver the missing items, really, after we get the main meal! Spoke with One Delivery and said they would phone me back, still waiting! Understand it’s Friday and busy but having paid £52 for the food, their service is nothing more than embarrassing! Not happy!

Over 19 hours later I have yet to receive some chocolate.

Still waiting after 2 hours for some pizzas. Last time I used them my vegetarian pizza was full of ham, time before that my food was an hour early, time before that my food was an hour and a half late. I know what your thinking, and I also have no idea why I still use them. Never again! They were great during lockdown because the local taxi firm is doing the deliveries and obviously taxi business was quiet. That taxi firm is now trying to run taxis in a crazy busy post-lockdown Lake District whilst still offering a food delivery service. They have been great at both, at different times, in the past but it's time to admit that they have bitten off more than they can chew because they are now utterly useless at both!
Update: it finally arrived. Cold and Burnt to S**t

Placed an order which hadn’t been delivered an hour later. Telephoned to cancel which was agreed. Despite 4 emails, they are refusing to refund saying their operator was incorrect for advising the order would be cancelled and refunded.

First time I have used them. Used twice in a week in Bowness on Windermere. Straight forward ordering process with tracking. Orders received were correct and on time. Pleasant deliverers. No complaints. Would recommend the local service

Newtownabbey one constantly 'temporarily closed', absolutely no use. Get someone who can actually open to take over the franchise please

First time using this service; waited for the maximum “peak” delivery time quoted to elapse (this was midweek mid afternoon, not a Saturday night!) and called to chase. Advised order hadnt actually been arranged or collected yet but was “next on the list” so refunding instead - appreciate these guys won’t have rh resources of a JustEat etc but I will stick to those in the future.

Good morning everyone, just had my favourite from Greg's delivered. Most delivery times are excellent. But of course you must expect busy times.I have something delivered most days. All in all a very good service.